Frequently Asked Questions
Forty-eight (48) hr notice is preferred, but we understand things happen. Please call Experience Moonglade for providing notice of Cancellations and request for reschedule/refund.
Weather within close proximity to Moonglade’s location as well as NDDOT road report for the county roads traveled to arrive at Moonglade will be used for decision at management discretion. We at Moonglade understand that you may be traveling a distance to participate in our experience sessions and we always value safety first, reminding that you have the ability to make your own determination on the safety of travel and use the option to request to reschedule.
If you want to inquire about hosting a private event at our location or are interested in corporate bookings, let’s discuss what you have in mind. Whether it’s a friends’ weekend get-away, a unique experience for a birthday/bridal/family party, a team building experience for your business group etc; we can chat to see if it is something Moonglade can accommodate. Inquiries are always welcome. Call us or send a message to schedule a time to discuss.
Beyond the obvious advantage of having the experience all to yourself and/or the group you are bringing, there are several other advantages. Private reservations have the ability to select the requested temperature range for both the sauna and hot tub, request different or no music, set the level of guidance and breathwork involvement you want with your experience guide. Special requests, such as bringing in food can be accommodated. This also allows for you and your group to set your own pace for time in the sauna and hot tub, without having to limit time in the spaces to allow for all guests to have access.
Our booking can be done online via our website. All of our social media platforms will automatically redirect you to our reservations calendar. Sessions without a registration 24hrs prior to the session start time are removed from the reservations calendar due to the amount of time it takes to prepare for sessions in advance with starting the fires and bringing the sauna/tub up to the necessary temperatures. Unregistered customers arriving with already registered guests, can be accommodated if there is availability and ability to complete the necessary paperwork in time, but this is not guaranteed. Moonglade does not accepted individuals arriving on site, unregistered for a session.
Visit our Prepare For Your Session page for information on what to do before and after your session.
Our guided process caters to your needs, whether you prefer minimal assistance or seek guidance on breathing techniques and contrast temperature therapy. Veterans can immerse themselves freely, while newcomers receive tailored support to navigate this transformative journey seamlessly.
A 90 min Nordic thermocycling session allows for at least three rounds of hot and cold contrast with rest and hydration along the way. Sweating and flushed skin in the sauna is perfectly normal, listen to your body and senses. Tingling throughout your body during the cold exposure is a sensation to anticipate feeling. There is no “required time” in either temperature exposure. This varies person to person, and it is important that you listen to your body versus determining when to exit based on others in the session. Typical times for experience Nordic thermocycling bathers in the sauna at high temperatures is up to 15min and cold exposure generally around 3min. However, if you are new to this, even just a few minutes in the sauna and 30 seconds in the cold plunge for your first round is just as impactful. This is a process your body and mind will strengthen in becoming accustomed to. Equate it to going to the gym to lift weights. You don’t start with the heaviest weights. You start where your body’s ability currently is and slowly work your way up in capability. It is the act of doing to take pride in, not the accumulated time on a stopwatch.
Guests can bring their towels and robes or rent them ($3 for towels, $5 for luxury robes, $3 for spa sandals).
If you choose to bring your own water, a non-metal water bottle is recommended. Complimentary water with LMNT electrolytes and hot herbal tea will be provided to support hydration.
A Vihta, made of birch branches, aids in increased blood circulation and offers aromatherapy. Birch leaves’ natural oils are believed to leave the skin smooth and silky, aiding in lung opening and increased breathing.
We have partnered with a local artisan who creates bead form samples of luxurious body bars, made from Rainforest plant oils that reduce inflammation and ease anxiety. These concentrated butters provide intense moisturization; a few swipes cover the entire body.
Wearing a hat in the sauna regulates body temperature, allowing for a longer, more enjoyable experience. Traditional Nordic sauna hats made from all natural wool felt prevent moisture retention and encourage airflow.
Your EXPERIENCE MOONGLADE payments could be eligible for HSA/FSA reimbursement. Exercise is medicine and can often count for tax-free spending – saving an average of 30%. We are partnering with @truemedpayments who will handle all the intricacies of using your HSA/FSA funds on your behalf, making the reimbursement process seamless and hassle-free. Visit app.truemed.com to learn more.